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Personal Credit Cards

Online Account Management: 1-800-432-3117.
Outside the U.S.: 1-302-594-8200
Interested in New Account: 1-888-MYCHASE (1-888-692-4273)

Business Credit Cards

Online Account Management: 1-888- 269-8690
Outside the U.S.: 1-480-350-7099

Bilingual

Bilingual Spanish: 1-877-31CHASE (1-877-312-4273)

Canada Customer Service

Chase Gold MasterCard
English: 1-888-502-4273

Marriott Rewards® Platinum Visa Card
English: 1-866-705-6755
French: 1-866-705-6777

Sears Card
English: 1-800-265-3675
French: 1-800-650-9950

Sears MasterCard
English: 1-800-267-1660
French: 1-866-432-6991

Other Chase Phone Numbers - Click Here

E-mail:

If you are not yet a Chase customer, you may use the e-mail form to send us a general inquiry. A customer service representative will respond to your inquiry within 24 hours. Click Here for E-mail Form

REMINDER: Please use the e-mail form for general inquiries only! For account-specific requests, log on or sign up for Chase Online to send and receive secure e-mail through the Chase Online Message Center. Log In Here

Mailing Address

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850-5298

Mailing Address for Payments

Visa® or MasterCard® credit card bills:
Chase Card Services
P.O. Box 94014
Palatine, IL 60094-4014

Store-branded credit card bills:
Cardmember Services
P.O. Box 15148
Wilmington, DE 19886-5148

OTHER FEATURED CREDIT CARDS

Chase Platinum Visa® Card

Chase Platinum Visa® Card
0% Intro APR

Apply Now
Pricing & Terms

Chase Freedom SM Credit Card

Chase FreedomSM Credit Card
3% Bonus cash back on gas, groceries and fast food purchases for the first six months*

Apply Now
Pricing & Terms

Chase Flexible Rewards SM Platinum Visa®

Chase Flexible RewardsSM Platinum Visa®
Get a $25 check after you redeem 3,500 points

Apply Now
Pricing & Terms


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